Shipping
Free shipping is available for all orders within the U.S. mainland.
Orders are typically processed within 1–3 business days.
Once shipped, you will receive a tracking number to monitor your delivery.
Returns & Exchanges
We offer a 30-day return policy from the date you receive your item.
Returns or exchanges are accepted for non-man-made (non-human-caused) issues, such as:
- Manufacturing defects
- Quality issues
- Damage occurring during shipping
Conditions
Items must be returned in their original packaging and include all accessories.
For approved returns, we will provide a prepaid return label or instructions for the return process.
Once the returned item is received and inspected, we will process your refund or exchange accordingly.
Exclusions
Returns cannot be accepted for:
Damage caused by misuse, modification, or improper handling
Normal wear and tear
Any man-made damage
Need Help?
If you have questions or need assistance with your order, feel free to contact our support team (info@pulsekey.vip) at any time.
